Contact information
Contact Us
Thank you for visiting Oakliva. We are committed to providing quality products and excellent customer service. If you have any questions about our products, your order, shipping, returns, or any other inquiries, our support team is here to help.
Customer Support
Our customer service team is available to assist you with:
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Product information and recommendations
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Order status and tracking
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Shipping inquiries
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Returns and refunds
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Payment assistance
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General customer support
We strive to respond to all email inquiries within 1–2 business days.
Phone
+1 (604) 729-7182
Business Address
Oakliva
5673 Eglinton Street
Burnaby, BC V5G 2B5
Canada
Website
oakliva.us
Customer Service Hours
Monday to Friday
9:00 AM – 6:00 PM (Pacific Time)
Closed on Saturdays, Sundays, and Canadian statutory holidays.
Before Contacting Us
To help us assist you more efficiently, please include the following information when contacting us regarding an order:
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Your order number
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The name used to place the order
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A brief description of your question or issue
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Photos of the product, if your inquiry relates to a damaged or defective item
We appreciate your trust in Oakliva and look forward to assisting you. Our goal is to provide a smooth shopping experience and dependable customer support every step of the way.