Terms of service

Terms of Service

Last Updated: July 29, 2026

Welcome to Oakliva. These Terms of Service govern your access to and use of oakliva.us, including the purchase of products offered through our website. By using our website or placing an order, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.

Eligibility

By using our website, you confirm that you are at least the age of majority in your province or territory of residence or that you have obtained the necessary consent from a parent or legal guardian.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

Products and Availability

Oakliva offers a variety of products through oakliva.us. We strive to ensure that product descriptions, images, specifications, and pricing are accurate.

However, we do not guarantee that all information is free from errors, and we reserve the right to:

  • Correct errors or inaccuracies.

  • Update product information without prior notice.

  • Modify or discontinue products at any time.

  • Limit product quantities available for purchase.

Product colors may vary slightly depending on your device's display settings.

Orders

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product unavailability.

  • Pricing or listing errors.

  • Payment authorization failure.

  • Suspected fraud or unauthorized transactions.

If your order is cancelled after payment has been received, you will receive a full refund.

Pricing and Payments

All prices displayed on oakliva.us are listed in the applicable currency shown at checkout.

We accept secure payment methods provided during the checkout process.

Prices, promotions, and discounts may change without notice but will not affect orders that have already been confirmed.

Shipping

Shipping is provided according to our Shipping Policy.

Estimated delivery times are provided for reference only and are not guaranteed. Delivery delays caused by shipping carriers, weather conditions, customs, remote delivery locations, or other events beyond our control are not the responsibility of Oakliva.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before requesting a return.

Intellectual Property

All content available on oakliva.us, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Website design

  • Product descriptions

  • Text

  • Icons

  • Trademarks

is the property of Oakliva or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Distribute malware, viruses, or malicious code.

  • Interfere with the operation or security of the website.

  • Use automated software to scrape or collect website content without authorization.

Violation of these terms may result in suspension or termination of access.

Limitation of Liability

To the fullest extent permitted by applicable law, Oakliva shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Your use of our website.

  • Your inability to use the website.

  • Delayed deliveries.

  • Product availability.

  • Technical interruptions or website errors.

Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

Nothing in these Terms excludes any rights that cannot be excluded under applicable Canadian consumer protection legislation.

Third-Party Services

Our website may contain links to third-party websites or services.

These third parties operate independently from Oakliva, and we are not responsible for their content, policies, or practices. Accessing third-party websites is at your own risk.

Privacy

Your use of oakliva.us is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes become effective constitutes your acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada, without limiting any mandatory consumer rights provided under applicable legislation.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Oakliva

Website:
oakliva.us

Email:
support@oakliva.us

Address:
5673 Eglinton Street
Burnaby, BC V5G 2B5
Canada

Phone:
+1 (604) 729-7182